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Exchanges

To start a return, you can contact us on 0411 223 066, or email us at info@chairtipsaustralia.com.au

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request a exchange.

To be eligible for a return, you need to follow the steps listed at the bottom of your original included invoice.

Your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the invoice or proof of purchase


Refunds

To start a return, you can contact us on 0411 223 066, or email us at info@chairtipsaustralia.com.au

To be eligible for a refund, your item must be unused and in the same condition that you received it. Items will not be refunded for change of mind or heart. 


If accepted  you will need to send the items back to us with your invoice or proof of purchase included in the package. We will notify you once we’ve received and inspected your return, and let you know if it meets the return requirements.

  If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can plan and solve is issue.
 
 
 
 
 

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